| 1 | Guidelines for new tickets: |
| 2 | - Please verify the correct component is selected: |
| 3 | - '''SHM software''' for tickets relating to the SHM software and implementation. |
| 4 | - '''SHVC text and test model''' for tickets only relating to the SHVC draft or test model. |
| 5 | - Please choose an appropriate version for the ticket from the drop down list. |
| 6 | - For SHM software tickets, this should be the software release you have been using. |
| 7 | - For SHVC text and test model tickets, this should be the appropriate SHVC draft or test model version. |