Guidelines for new tickets:
- Please verify the correct component is selected:
  - '''SHM software''' for tickets relating to the SHM software and implementation.
  - '''SHVC text and test model''' for tickets only relating to the SHVC draft or test model.
- Please choose an appropriate version for the ticket from the drop down list.
  - For SHM software tickets, this should be the software release you have been using.
  - For SHVC text and test model tickets, this should be the appropriate SHVC draft or test model version.